Ecommerce Merchant Account Tip – Who Lives Where?
Why No to P.O. Boxes?
Trying to guess a customer’s identity after it’s already been confirmed by the anti-fraud detection tools that it is a legitimate buyer is a pain in the neck, not to mention insomnia-inducing. But when you finally give in and tell yourself that the security tools work, will you sit back and fall asleep with peace of mind?
I bet the paranoid among you won’t.
But just because you are doing your best to make all transactions secure and legitimate doesn’t mean you need psychiatric help. For business involving credit card transactions, especially with products considered “high risk”, take the final step towards security using the following shipping checklist:
1. Make sure the billing and shipping addresses match.
2. Ask for a complete street address for delivery instead of a P.O. box.
3. Have the addressee sign the paper with corresponding I.D. upon accepting the package.
Your customers should be aware of your shipping policies as soon as they click on the buy button on your shopping cart system. That will back you up in case of disputes and claims. Now you can lay back and sleep like a baby!
Ecommerce Merchant Account Tip – How a Telephone Can Save Your Neck
Tags: ecommerce, ecommerce merchant account, ecommerce solution
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